“The council says I need tree information.”
Send the council wording, planning condition or validation request. We can identify whether the project points towards survey, impact, protection, method or supervision work.
Send the council wording →
Every survey and report is led by qualified arboriculturists — get tailored advice for your site in minutes.
Get In TouchPlanning, property reports, tree safety, TPOs, roots, subsidence or specialist testing. You do not need to know the technical service name before you get in touch.

If you would rather speak or email than use the form, everything you need is right here.
Start with the situation, site or postcode and any wording you already have. You do not need to know the technical report name.
Independent arboricultural advice for planning, property, tree condition and specialist diagnostics. Read recent feedback from real Arbor Cultural clients below.
Choose the situation that sounds closest to yours. Arbor Cultural can work out the correct professional route from there.
Send the council wording, planning condition or validation request. We can identify whether the project points towards survey, impact, protection, method or supervision work.
Send the council wording →Tell us who has asked for the report, the property postcode and the wording you were given. We can route the enquiry to the appropriate property service.
Tell us what they asked for →Describe what you have noticed and where the tree is. If ordinary visual assessment is not enough, specialist diagnostic testing may be appropriate.
Describe the concern →Send the site and what you want to do. We can help with protected-tree questions, arboricultural evidence and the appropriate council process.
Ask about the protected tree →Send the site and any available drawings. Arbor Cultural can help with constraints, impacts, protection measures, working methods and construction-stage supervision.
Tell us about the project →Tell us what has been noticed and who is involved. We can help identify whether arboricultural evidence, investigation or a property-related report is appropriate.
Explain what is happening →You do not need a complete technical brief. The most useful enquiry is usually the one that gives us the site, the actual wording you were given and enough context to understand why you are contacting us.
There is not one identical package for every project. The correct arboricultural information depends on the trees, the design, the application stage and what the local authority has actually asked for.
You do not need to choose these yourself. They are shown here so the wording you received is easier to recognise.
Records the trees relevant to a development site and provides the core arboricultural survey information.
Early planningShows tree constraints such as canopy spread and root protection areas to inform design.
Design stageExplains how the proposed development affects trees and how those impacts are dealt with.
Application stageSets out how sensitive work will be carried out around retained trees.
Often by conditionShows practical measures intended to protect retained trees during works.
Application / conditionConsultant attendance and records for sensitive works where monitoring is required.
ConstructionArboricultural information where trees may be relevant to foundations, structures or Building Control.
Technical designSend the actual wording and the site details. Arbor Cultural can identify the likely professional scope.
You do not need to guessIf a surveyor, lender or insurer has raised a tree-related issue, send us their wording and the property postcode.
Describe what you have noticed and where the tree is. Arbor Cultural can advise whether an inspection or specialist diagnostic work is the appropriate next step.
Use normal English. Planning permission, TPOs, tree reports, roots, tree safety, mortgages and more. Ask Tom gives an immediate first steer, then you can send the enquiry when you are ready.
Call the TeamTree surveys, constraints, impact assessments, method statements, protection plans, conditions and supervision.
Protected-tree questions, proposed work, council processes and supporting arboricultural evidence.
Independent reports for buyers, lenders, surveyors, insurers and property transactions.
Specialist testing and internal decay investigation where ordinary visual inspection is not enough.
Condition assessments, risk concerns, management recommendations and independent advice.
Root investigations, building interactions, insurance evidence and subsidence-related arboricultural work.
Root protection, working methods, ground protection, site supervision and compliance.
Independent professional opinion where the issue does not fit neatly into a standard route.
Site, wording, property issue, tree concern or documents. You do not need a finished technical brief.
The right consultant reviews the enquiry and identifies the relevant arboricultural service or scope.
If professional work is needed, Arbor Cultural can explain the scope and provide the appropriate quotation.
If you would rather speak than type, use the office closest to your part of the service area.
Surrey and surrounding areas.
0204 531 6444Sussex and surrounding areas.
01293 664522Brighton, Hove and surrounding Sussex areas.
01273 054300Hampshire and surrounding areas.
0239 435 0550Guildford, Woking, Weybridge, Walton, Epsom, Ewell, Redhill, Reigate, Godalming, Farnham, Leatherhead, Dorking, Camberley, Frimley, Esher, Cobham, Oxshott, Claygate, Haslemere, Hindhead, Oxted, Caterham, Banstead and Horley.
Crawley, Horsham, Brighton, Hove, Worthing, Shoreham, East Grinstead, Haywards Heath, Burgess Hill, Hassocks, Chichester, Arundel, Lewes, Uckfield, Billingshurst, Petworth, Midhurst, Pulborough, Bognor Regis, Littlehampton, Crowborough and Mayfield.
Waterlooville, Havant, Portsmouth, Fareham, Winchester, Alton, Petersfield, Liss, Basingstoke, Fleet, Farnborough, Aldershot, Gosport, Hayling Island, Southampton, Eastleigh, New Forest, Lymington, Andover, Romsey, Whiteley and Hedge End.
Richmond, Kingston, Wimbledon, Putney, Wandsworth, Clapham, Sutton, Croydon, Bromley, Orpington, Sevenoaks, Tonbridge, Tunbridge Wells, Maidstone, Ashford, Dartford, Gravesend, Chislehurst, Sidcup, Beckenham, Hayes, Canterbury and Faversham.
That is fine. Tell us what you are trying to achieve or paste the wording from the council, surveyor, lender or insurer. Arbor Cultural can identify the likely arboricultural requirement from there.
It depends on the site and local planning requirements. Where trees are relevant, the work can include a BS5837 survey and constraints information, followed by impact, protection or method information depending on the design and stage of the application.
Yes. Paste the wording into your enquiry exactly as you received it. A planning condition, validation request, tree-officer email or architect message can be very useful for working out what professional scope is needed.
Yes. Send the site and what you are trying to do. The team can help with protected-tree questions, proposed work, supporting evidence and understanding the appropriate council process.
Yes. Send the wording you have been given and the property postcode. The enquiry can then be routed to the appropriate property-related arboricultural service.
Yes. Specialist tree testing can be used where a normal visual inspection does not provide enough certainty about internal condition.
Yes. Mention what you have in the enquiry. Supporting photographs, plans, decision notices and reports can all help the team understand the site and the request.
Yes. Tree conditions can require protection information, working methods, supervision or updated arboricultural information before or during construction. Send the condition wording or decision notice.
Yes. Early tree survey and constraints information can help a design team understand the trees before the layout becomes fixed.
Potentially, yes. Explain what has happened and send any approved arboricultural documents, planning conditions and site photographs you have.
The site or postcode, what you are trying to achieve, any exact wording you were given and anything else that removes guesswork such as plans, photographs or existing reports.
No. Sending an enquiry or requesting a quotation does not instruct work. You can review the proposed scope and fee before deciding whether to proceed.
Send the enquiry, email the team or call the Team. Arbor Cultural can work out the technical next step from there.
Tom Thompson
Hi, I'm Tom. Can I help you with your tree related issue?